Privacy Policy

01Introduction

Dr Saab ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered health assistant service. Please read this policy carefully to understand our practices regarding your personal data.

02Information We Collect

We collect information that you provide directly to us:

• Account information (phone number, name, date of birth, gender)
• Health information you share during conversations
• Medical documents and reports you upload
• Chat history and conversation data
• Device information and usage analytics

03How We Use Your Information

Your information is used to:

• Provide personalized health guidance and recommendations
• Improve our AI models and service quality
• Authenticate your identity and secure your account
• Communicate important updates about our service
• Comply with legal obligations and protect our rights

04Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. We regularly review and update our security practices to ensure your information remains protected. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

05Data Sharing

We do not sell your personal information. We may share your data with trusted service providers who assist in operating our service, subject to strict confidentiality agreements. We may also disclose information when required by law or to protect our rights and safety.

06Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

07Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at pra@360labs.dev